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7 year 175000km warranty on new holdens delivered

Discussion in 'VF Holden Commodore (2013 - 2017)' started by zappaboy, Oct 3, 2017.

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  1. panhead

    panhead Well-Known Member

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    I've found if you don't keep hitting 'Post Reply' it won't duplicate.

    The posting at the moment is extremely slow and can take a minute or more to happen but it will eventually get there.



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  2. Colonel6061

    Colonel6061 Member

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    Hi
    Hi guys, my dealer wants $682 bucks for the 7 year warranty extension and aren't going to budge by the look, not happy, can see some value but when you spend 75k on a Director it could have been thrown in, has anyone else been charged or is it complimentary ?
    I'm picking up my car tomorrow , she's finally good to go, paint protection and window tint done
     
  3. panhead

    panhead Well-Known Member

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    Is that a dealer aftermarket warranty or the factory warranty?



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  4. Forg

    Forg Well-Known Member

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    GUZZLA and wrangle were quoted the exact same amount, and dah_man_ben seems to have got it for nix:

    I can see why you're asking though panhead; I'd be checking 100% with the dealer to be sure it's not just a dealer warranty.
     
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  5. panhead

    panhead Well-Known Member

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    That's my thoughts as well.

    I'd want to see the documentation to be 100% sure I wasn't paying for a useless aftermarket warranty before I'd consider handing any cash over and even then I'd be in 2 minds and would what to know what the term and conditions are before committing myself.



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  6. RTSV6UTE

    RTSV6UTE Active Member

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    Hi

    If it is a real factory warranty, tell your dealer you can bring them some extra business as I for one would opt for that.

    Regards,

    RTSV6UTE
     
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  7. Colonel6061

    Colonel6061 Member

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    Yep, factory warranty, I made sure of that
     
  8. RTSV6UTE

    RTSV6UTE Active Member

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    Hi

    Well if I can have that added to my Director I would be happy to part with my $$$'s.

    Regards,

    RTSV6UTE
     
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  9. Mr Sponge

    Mr Sponge New Member

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    I just picked up my Motorsport today and after I asked they gave me the 7 year warranty so I would be pushing to get it
     
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  10. greenacc

    greenacc Searching for the billion

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    Sounds like a call to Holden head office, customer care or whoever people call to get a straight answer on warranty issues would be a good idea.
    Dealers could be trying to make an extra buck by 'selling' you the warranty you are automatically entitled to.
    There must be an official start date to the 7 year warranty and all cars sold after that would be covered?
     
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  11. RTSV6UTE

    RTSV6UTE Active Member

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    Hi

    My guess is it will be determined by the actual delivery date of the vehicle and not the date that the contract was signed.

    So for example cars delivered through the month of October 2017 will get the 7 year warranty.

    Regards,

    RTSV6UTE
     
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  12. Colonel6061

    Colonel6061 Member

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    Thanks guys, I agree, and holden customer care really don't have a clue, couldn't tell me, they told me to talk to my dealer and that was my understanding that all cars across the range inc my17 and V8s and it was based on delivery date, my dealer said he would be charged the $682 if he gave it to me, "no such thing as a free lunch" he quoted, pretty sure there is a few free lunches on the 3k DD I was charged, but yeah, would hate to pay for something I was entitled to for free.
    Surely someone can tell us/me the T&Cs, I should be able to get it in writing that NO you are NOT entitled on this basis or YES you are, it should not be negotiable between dealers and customers
     
  13. greenacc

    greenacc Searching for the billion

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    What's the standard warrant if you don't get 7 years? Hate to say it but I reckon it's worth a fair bit for at least 2 extra years. Gearboxes ain't cheap ;)
     
  14. Forg

    Forg Well-Known Member

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    Standard warranty is 3 years & ... I think 100k kms?
    So it’s actually an extra 4 years.
    If it’s transferable (which you’d check but it should be) and you’re planning on selling in 3-4 year’s time, I reckon it’ll make a pretty big difference to retail being able to offer 3-4 year’s worth of factory warranty as part of the sale.
     
  15. Colonel6061

    Colonel6061 Member

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    Standard is 3 years / 100ks, I agree the extra 4 years is great value and may well pay for itself, no issue there, I just want clarity around what I'm entitled to for free as part of Holdens new 7 year promo, if my car does not qualify for a documented reason, fine, I'm ok to pay for the extra warranty,I just don't want to fatten the dealers wallet at my expense
     
  16. greenacc

    greenacc Searching for the billion

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    Holy Graceland! From 3 years to 7 years. Get it! If the dum bastards brought out the 7 year warranty 5 years ago they would have sold many thousands more commodores.
    Instead they went for Kim chee and sushi because of the far better warranty offered.
    All the Big Car nonsense is hogwash, look how many mustangs are selling and now they're bringing the Camaro out as well.
     
  17. timandhayley

    timandhayley Active Member

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    The 7 year warranty (and any other Holden promotions) are applied to a car based on your order date, it has nothing to do with your delivery date.

    However, the dealer can alter your order date, but there is a dealer contribution towards the promotion, which is $681.82 plus GST ($750), except for SV6, where the dealer gets charged a nominal $1 fee (this is just to track that the car has been included in the program).

    The extra warranty is worth that amount all day long. This would be costing Holden thousands of dollars per car. Warranty spend after that many years/kms on Holden's is huge.
     
  18. timandhayley

    timandhayley Active Member

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    The 7 year warranty (and any other Holden promotions) are applied to a car based on your order date, it has nothing to do with your delivery date.

    However, the dealer can alter your order date, but there is a dealer contribution towards the promotion, which is $681.82 plus GST ($750), except for SV6, where the dealer gets charged a nominal $1 fee (this is just to track that the car has been included in the program).

    The extra warranty is worth that amount all day long. This would be costing Holden thousands of dollars per car. Warranty spend after that many years/kms on Holden's is huge.
     
  19. timandhayley

    timandhayley Active Member

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    The 7 year warranty (and any other Holden promotions) are applied to a car based on your order date, it has nothing to do with your delivery date.

    However, the dealer can alter your order date, but there is a dealer contribution towards the promotion, which is $681.82 plus GST ($750), except for SV6, where the dealer gets charged a nominal $1 fee (this is just to track that the car has been included in the program).

    The extra warranty is worth that amount all day long. This would be costing Holden thousands of dollars per car. Warranty spend after that many years/kms on Holden's is huge.
     
  20. RTSV6UTE

    RTSV6UTE Active Member

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    Hi

    Ok, I wonder if the Director order that I took over towards the end of July 2017 comes under the 7 year warranty?, I suppose I might have to take into consideration that it was someone else's cancelled order and I have no idea when they originally ordered the car.

    Regards,

    RTSV6UTE
     

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